XanGo announced this week that Scott Smith, the company’s Senior Vice President will take the helm of the new Distributor Relations Department. The new department will be responsible for all aspects of the relationship between the company and its independent distributors. No word on whether this will also include Xango’s new skincare line Glimpse.
The Distributor Relations Department will be comprised of several smaller departments, each offering a new service to distributors to help empower them and their business. The new departments, which Smith will oversee, will include Customer Service, Market Research, Distributor training and Elite Services.
XanGo hopes that the creation of the new department will not only aid the distributors, but help the company better understand what their distributors need in order to build and grow their business. XanGo wants to provide new resources that will give distributors all the tools and knowledge they need to be successful. .
“Scott and I agree that our distributors’ success must be at the center of any decisions, innovations and improvements that we make at XanGo,” said CEO Robert Conlee. “As we continue to grow and evolve into a multi-national, multi-billion dollar company, our ability to keep pace with our distributors’ needs and to maintain and improve upon the quality and outcomes of our efforts is crucial to reach our goals.”
Smith has been with XanGo for three years. During that time he has served as Chief Information Officer, helping to develop a new IT system as the company continues to grow around the world. Smith’s has an extensive background in the direct selling industry, one that not only includes technology and customer service, but also experience with building strong management teams to help provide the company and its employees superior service.
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